inSideWS Web Service

inSideWS

Click here for a complete list of operations.

Skill_GetChangedList

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /insidews/insidews.asmx HTTP/1.1
Host: home-c8.incontact.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://inlogin.com/inSideWS/Skill_GetChangedList"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <inCredentials xmlns="http://inlogin.com/inSideWS">
      <busNo>int</busNo>
      <password>string</password>
      <partnerPassword>string</partnerPassword>
      <timeZoneName>string</timeZoneName>
      <DialerDSNName>string</DialerDSNName>
      <DialerDSNUserID>string</DialerDSNUserID>
      <DialerDSNPassword>string</DialerDSNPassword>
    </inCredentials>
  </soap:Header>
  <soap:Body>
    <Skill_GetChangedList xmlns="http://inlogin.com/inSideWS">
      <since>dateTime</since>
    </Skill_GetChangedList>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <Skill_GetChangedListResponse xmlns="http://inlogin.com/inSideWS">
      <Skill_GetChangedListResult>
        <inSkill>
          <SkillNo>int</SkillNo>
          <SkillName>string</SkillName>
          <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem or SMS or Social</MediaType>
          <Status>Active or InActive or CURR or DISC</Status>
          <CampaignNo>int</CampaignNo>
          <OutboundSkill>boolean</OutboundSkill>
          <SLASeconds>int</SLASeconds>
          <SLAPercent>int</SLAPercent>
          <Notes>string</Notes>
          <Description>string</Description>
          <Interruptible>boolean</Interruptible>
          <FromEmailEditable>boolean</FromEmailEditable>
          <FromEmailAddress>string</FromEmailAddress>
          <BccEmailAddress>string</BccEmailAddress>
          <UseDispositions>boolean</UseDispositions>
          <RequireDispositions>boolean</RequireDispositions>
          <DispositionTimer>int</DispositionTimer>
          <QueueInitPriority>int</QueueInitPriority>
          <QueueAcceleration>int</QueueAcceleration>
          <QueueFunction>Linear</QueueFunction>
          <QueueMaxPriority>int</QueueMaxPriority>
          <ActiveMinWorkTime>int</ActiveMinWorkTime>
          <OverrideCallerID>boolean</OverrideCallerID>
          <CallerIDNumber>string</CallerIDNumber>
          <UseScreenPops>boolean</UseScreenPops>
          <UseCustomScreenPops>boolean</UseCustomScreenPops>
          <CustomScreenPopApp>string</CustomScreenPopApp>
          <CampaignName>string</CampaignName>
          <LastModified>dateTime</LastModified>
          <ShortAbandonThreshold>int</ShortAbandonThreshold>
          <UseShortAbandonThreshold>boolean</UseShortAbandonThreshold>
          <IncludeShortAbandons>boolean</IncludeShortAbandons>
          <IncludeOtherAbandons>boolean</IncludeOtherAbandons>
          <CustomScriptID>int</CustomScriptID>
          <CustomScriptName>string</CustomScriptName>
          <IsDialer>boolean</IsDialer>
          <EnableBlending>boolean</EnableBlending>
        </inSkill>
        <inSkill>
          <SkillNo>int</SkillNo>
          <SkillName>string</SkillName>
          <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem or SMS or Social</MediaType>
          <Status>Active or InActive or CURR or DISC</Status>
          <CampaignNo>int</CampaignNo>
          <OutboundSkill>boolean</OutboundSkill>
          <SLASeconds>int</SLASeconds>
          <SLAPercent>int</SLAPercent>
          <Notes>string</Notes>
          <Description>string</Description>
          <Interruptible>boolean</Interruptible>
          <FromEmailEditable>boolean</FromEmailEditable>
          <FromEmailAddress>string</FromEmailAddress>
          <BccEmailAddress>string</BccEmailAddress>
          <UseDispositions>boolean</UseDispositions>
          <RequireDispositions>boolean</RequireDispositions>
          <DispositionTimer>int</DispositionTimer>
          <QueueInitPriority>int</QueueInitPriority>
          <QueueAcceleration>int</QueueAcceleration>
          <QueueFunction>Linear</QueueFunction>
          <QueueMaxPriority>int</QueueMaxPriority>
          <ActiveMinWorkTime>int</ActiveMinWorkTime>
          <OverrideCallerID>boolean</OverrideCallerID>
          <CallerIDNumber>string</CallerIDNumber>
          <UseScreenPops>boolean</UseScreenPops>
          <UseCustomScreenPops>boolean</UseCustomScreenPops>
          <CustomScreenPopApp>string</CustomScreenPopApp>
          <CampaignName>string</CampaignName>
          <LastModified>dateTime</LastModified>
          <ShortAbandonThreshold>int</ShortAbandonThreshold>
          <UseShortAbandonThreshold>boolean</UseShortAbandonThreshold>
          <IncludeShortAbandons>boolean</IncludeShortAbandons>
          <IncludeOtherAbandons>boolean</IncludeOtherAbandons>
          <CustomScriptID>int</CustomScriptID>
          <CustomScriptName>string</CustomScriptName>
          <IsDialer>boolean</IsDialer>
          <EnableBlending>boolean</EnableBlending>
        </inSkill>
      </Skill_GetChangedListResult>
    </Skill_GetChangedListResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /insidews/insidews.asmx HTTP/1.1
Host: home-c8.incontact.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <inCredentials xmlns="http://inlogin.com/inSideWS">
      <busNo>int</busNo>
      <password>string</password>
      <partnerPassword>string</partnerPassword>
      <timeZoneName>string</timeZoneName>
      <DialerDSNName>string</DialerDSNName>
      <DialerDSNUserID>string</DialerDSNUserID>
      <DialerDSNPassword>string</DialerDSNPassword>
    </inCredentials>
  </soap12:Header>
  <soap12:Body>
    <Skill_GetChangedList xmlns="http://inlogin.com/inSideWS">
      <since>dateTime</since>
    </Skill_GetChangedList>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <Skill_GetChangedListResponse xmlns="http://inlogin.com/inSideWS">
      <Skill_GetChangedListResult>
        <inSkill>
          <SkillNo>int</SkillNo>
          <SkillName>string</SkillName>
          <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem or SMS or Social</MediaType>
          <Status>Active or InActive or CURR or DISC</Status>
          <CampaignNo>int</CampaignNo>
          <OutboundSkill>boolean</OutboundSkill>
          <SLASeconds>int</SLASeconds>
          <SLAPercent>int</SLAPercent>
          <Notes>string</Notes>
          <Description>string</Description>
          <Interruptible>boolean</Interruptible>
          <FromEmailEditable>boolean</FromEmailEditable>
          <FromEmailAddress>string</FromEmailAddress>
          <BccEmailAddress>string</BccEmailAddress>
          <UseDispositions>boolean</UseDispositions>
          <RequireDispositions>boolean</RequireDispositions>
          <DispositionTimer>int</DispositionTimer>
          <QueueInitPriority>int</QueueInitPriority>
          <QueueAcceleration>int</QueueAcceleration>
          <QueueFunction>Linear</QueueFunction>
          <QueueMaxPriority>int</QueueMaxPriority>
          <ActiveMinWorkTime>int</ActiveMinWorkTime>
          <OverrideCallerID>boolean</OverrideCallerID>
          <CallerIDNumber>string</CallerIDNumber>
          <UseScreenPops>boolean</UseScreenPops>
          <UseCustomScreenPops>boolean</UseCustomScreenPops>
          <CustomScreenPopApp>string</CustomScreenPopApp>
          <CampaignName>string</CampaignName>
          <LastModified>dateTime</LastModified>
          <ShortAbandonThreshold>int</ShortAbandonThreshold>
          <UseShortAbandonThreshold>boolean</UseShortAbandonThreshold>
          <IncludeShortAbandons>boolean</IncludeShortAbandons>
          <IncludeOtherAbandons>boolean</IncludeOtherAbandons>
          <CustomScriptID>int</CustomScriptID>
          <CustomScriptName>string</CustomScriptName>
          <IsDialer>boolean</IsDialer>
          <EnableBlending>boolean</EnableBlending>
        </inSkill>
        <inSkill>
          <SkillNo>int</SkillNo>
          <SkillName>string</SkillName>
          <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem or SMS or Social</MediaType>
          <Status>Active or InActive or CURR or DISC</Status>
          <CampaignNo>int</CampaignNo>
          <OutboundSkill>boolean</OutboundSkill>
          <SLASeconds>int</SLASeconds>
          <SLAPercent>int</SLAPercent>
          <Notes>string</Notes>
          <Description>string</Description>
          <Interruptible>boolean</Interruptible>
          <FromEmailEditable>boolean</FromEmailEditable>
          <FromEmailAddress>string</FromEmailAddress>
          <BccEmailAddress>string</BccEmailAddress>
          <UseDispositions>boolean</UseDispositions>
          <RequireDispositions>boolean</RequireDispositions>
          <DispositionTimer>int</DispositionTimer>
          <QueueInitPriority>int</QueueInitPriority>
          <QueueAcceleration>int</QueueAcceleration>
          <QueueFunction>Linear</QueueFunction>
          <QueueMaxPriority>int</QueueMaxPriority>
          <ActiveMinWorkTime>int</ActiveMinWorkTime>
          <OverrideCallerID>boolean</OverrideCallerID>
          <CallerIDNumber>string</CallerIDNumber>
          <UseScreenPops>boolean</UseScreenPops>
          <UseCustomScreenPops>boolean</UseCustomScreenPops>
          <CustomScreenPopApp>string</CustomScreenPopApp>
          <CampaignName>string</CampaignName>
          <LastModified>dateTime</LastModified>
          <ShortAbandonThreshold>int</ShortAbandonThreshold>
          <UseShortAbandonThreshold>boolean</UseShortAbandonThreshold>
          <IncludeShortAbandons>boolean</IncludeShortAbandons>
          <IncludeOtherAbandons>boolean</IncludeOtherAbandons>
          <CustomScriptID>int</CustomScriptID>
          <CustomScriptName>string</CustomScriptName>
          <IsDialer>boolean</IsDialer>
          <EnableBlending>boolean</EnableBlending>
        </inSkill>
      </Skill_GetChangedListResult>
    </Skill_GetChangedListResponse>
  </soap12:Body>
</soap12:Envelope>